FAQS

FREQUENTLY ASKED QUESTIONS

ROYAL FORCE ORIGIN?

Royal Force originated in the Kingdom of Saudi Arabia. The brand was established in 2022 and has since grown to become a recognized name in the Luxury Fashion Industry. With their headquarters in the Ksa

Where Is The Outlet Located?

At this time, we do not have any physical outlets, but we provide online services across Pakistan.

How Can I Place An Order?

You can order your desired product via our website, social media platforms (i.e., Facebook, Instagram, Daraz), email, WhatsApp at 0345-3976269, or by calling us at 0345-3976269

What’s The Estimated Delivery Time Of An Order?

The estimated delivery time for orders in Major Cities is 4-5 working days, For Non Major Cities is 6-7 working days.

What Mode Of Payments Available For Customer?

You can pay Via:

Cash On Delivery.

Debit/Credit Card.

Note: While placing an order Customer have to provide active Mobile number only with active email address.

Do I Need To Open An Account/Register To The Website In Order To Place An Order?

No, you do not need to register to the website to make purchases. You can check out as a guest each time. However, setting up an account with us will allow you to order without entering your details every time. It will also enable you to view your shopping history and track the courier status directly from your account.

How Do I Create An Account?

To create an account with Royal Force, click on "Login/Register," followed by "Create an Account," and fill in your personal details.

How Do I Place An Order On Website?

To place an order on the Royal Force website, select the items you want and add them to your shopping cart. After you have finished shopping, proceed to your cart and check out, ensuring that all information is correct before confirming your purchases and payment. Active mobile numbers are required for order confirmation.

I Am Unable To Add An Item Into My Shopping Cart. Why?

You can only add items to your shopping cart if they are available. If an item is already in someone else's cart, the status will show as "Out of Stock."

Can I Amend Or Cancel My Order?

Yes, you can amend or cancel your order within 24 hours of placing it

How Will I Know If My Order Is Confirmed?

After placing your order, you will receive an acknowledgment email and a call from us to confirm that we have received your order. Please note that we will only ship your order once your mobile number, email, and delivery address are verified.

What Are The Essentials To Place An Order?

We need Proper address and customer information for fast and hassle-free delivery that is:

- House/Flat number

- Street

- Sector

- Area/District/Tehsil

- Nearest Landmark/Station

- Alternate Mobile #.

Also ensure Valid Contact number and email.

Order ID to be remember/save for order tracking.

How Can I Track My Order?

To track your order, call or WhatsApp us with your order ID and mobile number.

Can I Change My Shipping Address After The Confirmation Of The Order?

Yes, you can change your shipping address if the order is not shipped yet. Please contact our Customer Care Team at 0345-3976269 or WhatsApp 0345-3976269 as soon as possible to request the change.

What Should I Do If There Is A Missing Item In My Order?

We apologize for the inconvenience caused by the missing item in your order. To resolve this issue, kindly contact our Customer Care Team at 0345-3976269 or through WhatsApp at 0345-3976269. We will respond to your request as soon as possible.

What Is The Procedure If I Receive A Defected Item?

We apologize for the defect in the item you received. Please contact our Customer Care Team at 0345-3976269 or via WhatsApp at 0345-3976269 to inform us of the issue and send us pictures of the defective product. We will do our best to address the situation promptly.

How Can I Address Receiving An Incorrect Item?

We apologize for sending you an incorrect item. To rectify the situation, please contact our Customer Care Team at 0345-3976269 or send us a message on WhatsApp at 0345-3976269. Kindly provide pictures of the incorrect product and we will work to correct the issue as soon as possible.

Can I Exchange A Product If I Purchased The Wrong Size And Color?

If you have purchased the wrong size or color, you may exchange the product by returning it to us. Please note that the company will not cover the courier charges for this scenario.

What Should I Do If I Haven't Received My Parcel?

If you have not received your parcel within four working days, Call Us on 0345-3976269 or message us on WhatsApp at 0345-3976269. We will assist you in tracking your parcel and resolving the issue.

Will There Be Any Extra Charges For Re-Delivery?

We do not charge any additional fees for re-delivering a product. Rest assured, we will do our best to fulfill your request without any extra cost.

Need More Help?

Email :           royalforce50@gmail.com

Instagram:   @royalforceofficial 

Facebook:    Facebook.com/royalforce

WhatsApp:   0345-3976269

Call:                0345-3976269